VIDEOS
SPEAKING TOPICS
01
EGO AUTHORITY FAILURE
A Gallup study found that 50% of resigning employees did so “to get away from their manager….” The ones who don’t quit become disengaged; creating a negative work environment costing U.S. companies billions in lost productivity each year.Leaders in the 21st century need to understand that technical skills are not enough to be an effective manager. They need to able to demonstrate Tactical Empathy to create a more productive environment. This book introduces readers to the fundamentals of Hostage Negotiator-Leadership (HNL) which has, as its foundation, Tactical Empathy. Inside, you’ll learn 12 simple-to-execute skills that, if applied immediately, will have you operating at a level higher than most.Ego, Authority, Failure was written for leaders who want actionable techniques to build trust-based influence in order to motivate and inspire. It is also shares cautionary tales for those in denial about the damage their ego and authority has on their organization.
02
NEGOTIATION SECRETS
Focus: Interpersonal Communications, Information Gathering, Influence
How do emotions drive human behavior and decision-making? What can you do about it? Negotiations are nothing more than difficult conversations. Navigating difficult conversations with people who are driven by emotional factors requires understanding the human nature response. Ignore human nature at your own peril. Executives, managers, indeed all of the personnel within your organization need to ask, what is the road map to what causes a counterpart’s decision or behavior? How do we best navigate that road? By uncovering the drivers. Once you can decipher what the drivers are, people become predictable.